Our Packages
“It is easier to explain the price once than to apologise for the quality forever”, Ziglar
Check Our PART-TIME SHARED CUSTOMER SERVICE OFFERING
CONTACT US or CALL US on 1300 100 929
Mentor CX is undeniably not the least expensive amongst competitors nor when compared to other Service Providers in the near shore regions and to be perfectly honest we are not seeking to be either. We are
However, we are fully transparent with our pricing. We are one of very few (if any) BPO providers who publish their pricing online. It is our way to demonstrate transparency in all our dealings. There are no hidden charges and those not included in our hourly rate packages are listed and walked through prior to commencing any engagement.
Startup
2-20 CSRs- Access to upto 5 KPI Reports
- 10% DISCOUNT for the first 3 months
- CRM access cost included~
- Monthly Performance Review Meeting
Plus
21-49 CSRs- Trip to our Contact Centre Ops in Egypt#
- CRM access cost included~
- Account Manager
- Access to up to 10 KPI Reports
Premium
50+ CSRs- Trip to our Contact Centre Ops in Egypt#
- Access to up to 40 hours of Consulting
- Account Manager
- Access to up to 15 KPI Reports
*CSR: Customer Service Representative a.k.a Customer Care Agent
^ Price is Per Customer Service Representative Hour Excluding communications cost – English Language only. || Prices may vary for other languages/Account setup
~ Cost covers CSR access to the CRM Tool. Client Access may require additional licences and costs.
#Terms and Conditions Apply – Valid after six months of joining Mentor CX with no outstanding payments || Itinerary Booking including but not limited to Flights, Accommodation is managed by Mentor CX